Dynamics GP HR and Payroll Suite Announcement – How Does this Effect Partners FAQ

Greenshades has organized some of the most Frequently Asked Questions for Partners as you prepare your customers for the upcoming changes to GP HR and Payroll Suite.

What was the announcement made by Microsoft regarding the future of Dynamics GP HR and Payroll Suite?
On Nov 1, 2021, Microsoft announced that effective March 2022, they will no longer offer the following components: 

  • Payroll Extensions – (Deduction in Arrears, Payroll Integration to Payables and Overtime Rate Manager),  
  • Advanced Payroll 
  • Advanced Human Resource 
  • PTO Manager

All associated SKUs will be removed from the Microsoft Dynamics GP price lists, including the Service Provider License Agreement (SPLA). The 3rd party owner of the Human Resource and Payroll Suite (above listed modules) will take responsibility for improving and selling the product going forward. New or existing customers who wish to purchase the 3rd party Human Resource and Payroll Suite may purchase it directly from them. The full announcement can be read here. 

Does this announcement impact Dynamics GP Core Payroll and HR?
This announcement does not affect Core Payroll and Human Resource which is included in the Dynamics GP Starter Pack, except for Payroll Extensions product listed above. Microsoft continues to support and provide tax updates for Microsoft Dynamics GP Payroll through the Lifecycle of the product.
Will customers have to start paying for the 4 components?

The 3rd party who licensed the four features to Microsoft will now be maintaining and supporting these features. As a result, features that were once free underneath GP Payroll have uncertain costs past March 2022. 

What does this mean to the Partner Channel?
Moving forward, it is likely that your customers are going to have to pay a 3rd party for functionality that had previously been included in their Microsoft license.  At the very least, it is going to require a conversation with each client about their usage and plans for GP payroll moving forward.  While a 3rd party will continue supporting these payroll components, it has your customers thinking about the next piece of GP that Microsoft will stop supporting. Should we be thinking about another ERP system? 
How will this effect clients that are running on older unsupported versions of payroll?
Clients may not immediately notice these changes until executing a year-end or service pack update. Therefore, it is crucial to stay in front of the communication and changes to possible future functionality or licensing that could impact customer satisfaction. 
How can Greenshades help?
We know your customers are going to have to start making choices. One of those choices is to stay with GP and start paying for previously free components or start looking at alternative cloud Payroll and HR solutions that can integrate with the ERP solution of choice. The Greenshades team is available for an individual review of clients’ payroll and HR solutions. Why not get ahead of this conversation and start talking to them about their options. They can move their Payroll and HR to the cloud now and when they are ready – migrate these modules to the ERP solution of their choice.  
If you have any questions or concerns regarding this, please reach out to Greenshades Sales at sales@greenshades.com or call us at 888-255-3815 x2.