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Support Services & Hours of Operation
Meet the team behind the platform: our world class support organization. Building upon nearly two decades of experience and expertise, we have the resources you need to keep you up-and-running at peak performance. Whether you’re having an issue with your implementation or just need some quick advice, we’ve got your back.
NOTE: On June 24, 2021, the support phone lines will be closing at 3:30pm ET. Please email support during this time.
COVID-19 Dedicated Scheduled Support
We are here to support you with the Family First Coronavirus Response Act (FFCRA). Schedule an appointment with a dedicated support technician that can walk you through the changes in your setup and help file your 941 accurately. If interested, please reach out to our support team at firstname.lastname@example.org or 888-255-3815 ext. 1 to schedule your session.
Holiday Schedule (Office Closed)
Memorial Day – Monday, May 31, 2021
Independence Day – Monday, July 5, 2021
Labor Day – Monday, September 6, 2021
Thanksgiving Break – Thur/Fri, November 25-26, 2021
Christmas Eve – Friday, December 24, 2021
New Year’s Eve – Friday, December 31, 2021