E-Verify and E-Verify Services are unavailable
December 31, 2018
By Greenshades Software

By Brittany Llorente
Media Marketing Associate


Last week, the IRS issued an alert that the IRS offices would be closed due to the current budget situation and lapse in government appropriations.

The alert reads as:

“Due to the current budget situation, all IRS offices are closed. We will resume normal operations as soon as possible. Under federal law, all tax payment and filing remain in effect during this period. People should file and pay their taxes as normal. Many self-service tools are available on this site and we encourage you to continue to monitor IRS.gov for the latest information.”

One of the many services impacted by this is the e-verify service.

Similarly, the e-verify site has issued a notice to assist in clarifying how these services are impacted.

E-Verify Accounts Inaccessible

While E-Verify is unavailable, employers will not be able to access their E-Verify accounts to:

  • Enroll in E-Verify;
  • Create an E-Verify case;
  • View or take action on any case;
  • Add, delete or edit any user account;
  • Reset passwords;
  • Edit company information;
  • Terminate accounts; and
  • Run reports.

Also, employees will be unable to resolve E-Verify Tentative Nonconfirmations (TNCs).”

While this may be inconvenient for employers, there have been steps taken to help minimize the impact.

“E-Verify Policies Implemented to Minimize Impact

We understand that E-Verify’s unavailability may have a significant impact on employer operations. To minimize the burden on both employers and employees, the following policies have been implemented:

  • The “three-day rule” for creating E-Verify cases is suspended for cases affected by the unavailability of E-Verify.
  • The time period during which employees may resolve TNCs will be extended. The number of days E-Verify is not available will not count toward the days the employee has to begin the process of resolving their TNCs.
  • We will provide additional guidance regarding “three-day rule” and time period to resolve TNCs deadlines once operations resume.
  • Employers may not take adverse action against an employee because the E-Verify case is in an interim case status, including while the employee’s case is in an extended interim case status due to the unavailability of E-Verify.
  • Federal contractors with the Federal Acquisition Regulation (FAR) E-Verify clause should contact their contracting officer to inquire about extending federal contractor deadlines.”

In addition, the notice also gives further resources and an explanation on the I-9 requirements during this time.

“Available E-Verify Resources

For your convenience, several free E-Verify resources are still available:

Form I-9 Requirements

The lapse in government appropriations does not affect Form I-9, Employment Eligibility Verification requirements. Employers must still complete Form I-9 no later than the third business day after an employee starts work for pay, and comply with all other Form I-9 requirements outlined in the Handbook for Employers (M-274) and on I-9 Central.

myE-Verify Accounts Inaccessible

myE-Verify is unavailable and employees will not be able to access their myE-Verify accounts to use:

  • Self Check
  • Self Lock
  • Case History
  • Case Tracker

However, employees may visit the Resource Center and Employee Rights Toolkit for information on their rights and roles in the Form I-9 and E-Verify processes.”

If you have any further questions on how this might impact your Greenshades processes, please contact our support team via email at support@greenshades.com or by phone at (888) 255-3815 ext. 1.